Front of House Manager

Responsible to the OTP Executive Director for the management of all aspects of interactions with patrons. Front of House serves as a first impression to the theatre. They must exhibit a professional demeanor at all times and act as a bridge between the theatre and the patron. 

Duties and Responsibilities

• Ensure the house is ready on time. 
• Ensure the safety and enjoyment of all patrons. 
• Coordinate an evacuation in the event of an emergency. 
• Conduct a briefing prior to every event to ensure volunteers are assigned roles and provided with specific event information. 
• Assist volunteers when needed (For example: the Front of House Manager will assist volunteers in resolving patron issues). 
• Coordinate Initial Curtain and Intermission with the Stage Manager.
• Complete an incident report for any issues with patrons or FoH volunteers during a production.