Front of House Manager

Responsible to the OTP Executive Director for the management of all aspects of interactions with patrons. Front of House serves as a first impression to the theatre. They must exhibit a professional demeanor at all times and act as a bridge between the theatre and the patron. 

Duties and Responsibilities

  • Ensure the house is ready on time. 
  • Ensure the safety and enjoyment of all patrons. 
  • Coordinate an evacuation in the event of an emergency. 
  • Conduct a briefing prior to every event to ensure volunteers are assigned roles and provided with specific event information. 
  • Assist volunteers when needed (For example: the Front of House Manager will assist volunteers in resolving patron issues). 
  • Coordinate Initial Curtain and Intermission with the Stage Manager.
  • Complete an incident report for any issues with patrons or FoH volunteers during a production.